The Process PDCA – Having and maintaining light and profitable processes

The Process PDCA – Having and maintaining light and profitable processes

Everything in our lives is a process. This is where the problem begins when we don’t know how to explain what we do as a process, as Deming used to say.
That’s why it’s important to know how to define, characterise, systematise and improve our processes. It’s a light and profitable path to growth.
Having access to the right methodology and tools can be enough to make change processes in organisations more successful.

Objectives
  • Knowing how to identify trend lines (‘problems’, opportunities)
  • Knowing how to map a process
  • Know how to control and monitor a process
  • Know how to improve a process

Methodology
Expository method, interrogative method, active method (individual exercises, group dynamics)

Benefits to participants – Skills and competences
Capacity to analyse operations and define processes in order to act on them and increase efficiency

Certifications awarded
  • Certificate of attendance
  • Europass Mobility Document (if requested)
Training Programme
Duration: 15h in person = 5h+5h+5h

Programme:
  • 5h
    • Process definition
    • Process requirements
    • Customer-supplier chain
    • Exercise
  • 5h
    • Processes: indicators and performance
    • Process effectiveness and efficiency
    • Process mapping – strategies
    • Current and future state of the process
    • Exercise
  • 5h
    • Risk management
    • Challenge and exercises
    • Discussion

Standard course fee
450 EUR
Includes class materials & coffee-breaks

Optional pack
+75 EUR
Includes 3 visits to companies/business related to the topic of the training course + 1 cultural visit (e.g. local beaches and/or Underground Museum or similar)

Instructor
Ricardo Mascarenhas

Coordinator
Ana Ribeiro (ana.ribeiro@aeva.eu)

Target audience
Production managers, process managers, team leaders, technicians, directors, administrators, team leaders and the general public.

Language(s)
English (Level B2 Required)

Duration
5 Days

“The Process PDCA – Having and maintaining light and profitable processes” availability

February 19 to 23, 2024

Registrations closed

May 13 to 17, 2024

Now accepting registrations

July 15 to 19, 2024

Now accepting registrations

October 21 to 25, 2024

Now accepting registrations

November 11 to 15, 2024

Now accepting registrations

December 2 to 6, 2024

Now accepting registrations